Kylie Paatsch is the author of The Connect Effect, a practical approach to building the one-on-one relationships that help leaders step up and own their role fully. A leadership facilitator, coach and speaker with over 25 years of experience, Kylie draws on leadership roles, HR expertise and years of coaching and facilitation to help leaders communicate clearly, navigate change and engage their people. Her Know/Show/Grow model shows leaders how to understand what drives their team, create the conditions for co-operation and loyalty, and grow capability. Kylie is part of the Expert Author Community, where experts turn serious ideas into meaningful books.